Getting Started

  • Configuring Assemble

    Introduction Assemble is a powerful volunteer management software that gives organisations lots of flexibil...

    Adriana Oliveira
  • Branding (optional)

    Optional Feature This article is for customers who have purchased either web or app branding of Assemble. ...

    Craig Braisby

Account Settings

  • Organisation settings

    General settings  Organisation name The organisation name is required and cannot be blank. Please be aware ...

    Adriana Oliveira
  • Recruitment questions

    This section allows you to create custom questions to be asked potential volunteers on their application.  ...

    Adriana Oliveira


  • Email colours

    Assemble allows you to customise the colours of automated emails to match your organisations' branding. Co...

    Adriana Oliveira
  • Miscellaneous

    Login text  You can add a short text to provide your users with guidance if they need further assistance. T...

    Adriana Oliveira

User Settings

  • Custom fields - attributes

    Custom fields collect additional information and store it against users. This information is stored on the ...

    Adriana Oliveira
  • Permission groups

    Warning Modification of permissions can have serious implications for your organisation. Please only proce...

    Adriana Oliveira
  • Permissions

    Warning Modification of permissions can have serious implications for your organisation. Please only proce...

    Adriana Oliveira
  • Skills & interests

    It is important for organisations to capture the additional skills that a volunteer possesses and harness t...

    Adriana Oliveira

Role Profiles

  • Role profiles - introduction

    Role profiles are at the heart of users on Assemble. They determine how users are recruited, what functiona...

    Bulent Yazici
  • Role profile list

    This page displays all role profiles within your organisation using their internal names. By default, only ...

    Adriana Oliveira
  • Role profiles

    Add new role  Before you start creating a role profile, ensure you have configured your permission groups a...

    Adriana Oliveira


  • News articles

    Assemble allows organisations to publish news articles to their users, keeping them informed of important e...

    Adriana Oliveira
  • Rota settings

    Rota is a powerful volunteering management tool, giving full autonomous control to managers, supervisors an...

    Adriana Oliveira
  • Teams (hierarchies)

    Assemble supports an unlimited level and number of teams, sometimes referred to as hierarchy locations. Tea...

    Adriana Oliveira
  • Recruitment Categories

    This section allows you allow you to review steps in a recruitment category and set related SLA limits for ...

    Adriana Oliveira
  • Activities category & outcomes

    Activity category Activities category can be open to being used by all or restricted to one or more of the ...

    Adriana Oliveira
  • Volunteer support

    Assemble provides a contact form for your users to get in touch with the organisation using the "Talk to us...

    Adriana Oliveira


  • Moodle

    Introduction and configuration  Assemble offers the ability to integrate with Moodle*, which allows linking...

    Adriana Oliveira
  • Zendesk

    If your organisation utilises Zendesk for helpdesk tickets/support, you can enable integration between Asse...

    Adriana Oliveira
  • Webhooks

    A webhook is a way for a system to provide other systems with real-time information whenever a certain acti...

    Adriana Oliveira


  • Clearance Flag

    The clearance flag is used to highlight to other departments (or people) the fact that a new volunteer has ...

    Adriana Oliveira
  • Consents

    Introduction Assemble allows organisations to collect consents from applicants and users on an ongoing basi...

    Adriana Oliveira
  • Terms

    Assemble allows organisations to add links to their terms and conditions and any other policies.  For each ...

    Adriana Oliveira
  • Data protection

    The General Data Protection Regulation, or GDPR, is a European Union regulation that establishes a new fram...

    Adriana Oliveira

Bulk Actions

  • Imports

    Assemble supports importing users, adding notes or touchpoints and address book entries from CSV files. Exa...

    Adriana Oliveira